Volunteers needed for health system transformation project

by | Aug 27, 2014 | Act, Blog |

Contribute to Oregon’s health system transformation by volunteering with the Consumer Confidence Project!

Work description: Volunteers will review member handbooks, websites and welcome packets published by Oregon’s coordinated care organizations (CCOs), checking whether consumer-oriented information is included. No special knowledge of health reform or health policy is necessary to volunteer .

Time requirement: 12 hours, with potential for more if interested
Dates: Volunteers must commit to attending at least TWO of the following three data collection sessions (lunch will be provided):

  • Session 1: Saturday, September 20, 2014 – 8am to 2pm
    Location: Oregon Public Health Institute (310 SW 4th Ave., Suite 900 Portland, Oregon)
  • Session 2: Saturday, September 27, 2014 – 8am to 2pm
    Location: Oregon Primary Care Association (310 SW 4th Ave., Suite 200 Portland, Oregon)
  • Session 3: Saturday, October 4, 2014 – 8am to 2pm

Location: Oregon Primary Care Association (310 SW 4th Ave., Suite 200 Portland, Oregon)

Project description: The Consumer Confidence Project (CCP) is a volunteer-led effort that is housed within the Oregon Public Health Institute in Portland. The CCP will evaluate CCOs based on the following consumer-oriented aspects of Oregon’s healthcare transformation: accessibility of information; responsiveness to members and community; transparency of governance; and person-centeredness.

The CCP will publish its findings in a comparison format, much like a Consumer Reports product review. Rather than choosing a “winner,” or “best CCO,” this report will compare CCOs side-by-side in multiple categories so that CCO members can see how their CCOs perform relative to other CCOs. The goals of this project are to encourage CCOs to improve their focus on their members and to provide an additional source of information for CCO members about the resources and services available through their CCOs.

Requirements:

  • Volunteers must be able to attend two of the three data collection sessions
  • Volunteers should be comfortable using a computer and the Internet, and know the basics ofhow to navigate a webpage

Interested in volunteering? Need more info? Please email Emily Henke (projects@OPHI.org). In your email, please include:

  • Which sessions you can attend
  • Whether you can bring your own laptop or will need to borrow one from us
  • If you have any professional or family connections to a CCO or health provider/healthprovider organization, include a description of your role/relationship with the CCO/provider/organization

Thank you!